Service Process
Contact Joshua
Step 1:
Via emails, phone calls, social media to contact Joshua.
Step 2:
Upload the information of your case (Ex: medical history, diagnosis notes, examination reports, etc.)
Provide information
Choose service program
Step 3:
Choose the type of consultation:
A. Medical second opinion or
B. Distant treatment via videos
Step 4:
Agree with the quotation and complete the payment.
Checkout
Get information
Step 5:
If you choose A: a designated specialist will make an overall assessment based on your medical history, medical certificates, medical plans, etc. and issue a second opinion.
Select B: a full-time video medical team from Joshua will be arranged to provide you video consultation.
Cross-border Medical Process
Consulting process
Step 6:
When you have completed the consultation and want to receive cross-border medical treatment, you will receive a medical plan, additional service options and an overall quotation.
Step 7:
When you decide to go with cross-border medical care and other additional services, these services will be reserved for you.
Cross-border medical care
Specialist Assistance
Step 8:
When you arrive, Joshua will send people to welcome you. During your stay, Joshua will also assign an assistant to assist you.
Step 9:
When your treatment is completed, before returning to your home country, you will receive a complete medical record. After you return home, you will receive free post-operative consultation and a free distance medical consultation via videos.
Post-operative consultation
